ROBOTIC POOL CLEANER REPAIR

Click on the robotic pool cleaner that best describes your unit:

(If you do not see your robotic pool cleaner listed, we unfortunately do not service it.)

Dolphin Active Series
Aquabot: In-Warranty
Aquabot: Out-of-Warranty

Dolphin Active Series

Zagers Pool & Spa is a certified service center for Dolphin Active Series Robotic Pool Cleaners.  

We service the following models: Active 10, 15, 20, 30, 30i, 40, and 60.

Repair Process

  1. Drop off your Dolphin with Power Supply to any of our 4 locations.
  2. If your Dolphin is over 12 months old, there is a $35 benchwork fee that is required at drop off. 
  3. If any issues need to be repaired that are not under warranty, you will be contacted and we will not proceed with the repair until we have your approval.
  4. You will be contacted by an associate when your Dolphin repair is completed and ready to be picked up.

NOTE: We are only able to service the Dolphin models that we have sold at this time. 

Aquabot: In-Warranty

Aquabot was recently acquired by a new corporation and therefore Zagers is no longer able to obtain parts required to service these units.  We will, however, help to ensure that your in-warranty unit is fixed.

Models: Z1, Z2, Z3, Z Industrial 4WD

Repair Process

  1. Drop off your Aquabot with Power Supply to any of our 4 locations.
  2. You will be charged a shipping fee to send your unit out for repair.
  3. If any issues need to be repaired that are not under warranty, you will be contacted and we will not proceed with the repair until we have your approval.
  4. You will be contacted by an associate when your Aquabot repair is completed and ready to be picked up.

Aquabot: Non-Warranty

Aquabot was recently acquired by a new corporation and therefore Zagers is no longer able to obtain parts required to service these units.

Models: All Aquabot models can be serviced by J&J.

Repair Process

Please CLICK HERE for all details relating to non-warranty charges, proper shipping, repair communication and expectations. 

Ship the following to J&J Pool Equipment Services for repair:
  1. Aquabot and power supply (coil the cable and tie off to prevent cable from unwinding).
  2. Attach name, address, phone number  and email address to the unit.
  3. Include a brief note explaining the issue(s) you are having with your pool cleaner.

J&J Pool Equipment Services

1119 Pershing Avenue

Wheaton, IL 60189